What is Property Management?
Property Management is much more than security control, facility administration, environmental management and traditional customer service. Property Management entails the management of owner expectations, which vary with individual objectives. We assist you in balancing these objectives and expectations with legislated requirements, physical demands of the property and financial health of the corporation. Our task is not easy but as a team working with the Directors, our joint accomplishments are satisfying and financially rewarding.
In the Beginning
When ComField comes to your community, the ComField Management Team works from a value-added perspective that positive energy creates constantly improving results:
» A Senior Property
Manager will be assigned to your development and will have
overall responsibility for the property
» A Property Manager
will be assigned to ensure that the day-to-day work is performed
and reports to the Board of Directors.
» Evaluate all
systems (property management, financial, security, personnel,
and maintenance) on site.
» Audit resident
relations and recommend improvements in management, security,
maintenance, and community development.
» Enforce the terms
of Condominium Act 1998, the Declaration, By-Laws, and Rules
» Administrative
Staff at ComField’s Corporate Office maintain the Corporation’s
record and/or responds to routine requests from
owners/residents.
» Head Office
Accounting Staff record and prepare financial statements and
records for reporting on a monthly cycle.
» Specialized
services can be arranged on an as needed basis
Financial Management and Responsibility
» Accounting records
are kept on Yardi Accounting Software available online or at
ComField corporate offices.
» Monthly Accounting
Reports include: Balance Sheet, Income & Expense Statement,
Statement of Budget Vacancies, Cash Flow, Delinquency,
Investment Reserve Fund, Cheque Registry and Manager’s Notes.
Accurate and secure accounting
records are extremely important to your corporation. Accounting
services is a demonstrated strength of ComField and is
characterized by:
» Common Element
delinquencies and lien proceedings are pursued energetically.
» Cheques may be
signed by Directors only, or by a designated Director and a
Senior ComField Executive.
» Work with the
Treasurer and your Board to conclude the annual budget.
» Adjust Common
Element Fees according to the Budget and Reserve Fund Study.
» AGM Package is
presented in a timely and professional manner.
» Statements are
complied by the Property accountant and checked by the
Comptroller and Property Manager before the presentation to the
Board of Directors.
Computer Software
» Yardi Accounting Systems – one of the most widely used property management/accounting software systems in North America.
Communication Support
Communication among and between ComField, your Board of Directors and owners/renters is key to a well functioned condo community. Communication is facilitated by:
» The ComField
24-hour/7 day emergency call centre
» The
ComField Internet Network –
www.comfield.ca and
info@comfield.ca
» Providing a
website for your building (which may include advertising,
notices, newsletters, minutes, condominium documents, surveys,
etc.) at a nominal cost.
Maintenance Management
Careful attention to preventative maintenance systems will save you money. ComField’s service is characterized by:
» Monthly
Site Inspection Reports include recommended improvements and
proposals for timely preventative maintenance.
» Weekly
inspections to maintain the up-keep of your building.
»
Preventative maintenance of programs for all of the major
building components.
» Contractor
relations and contract management are all managed with integrity
and on a timely basis.
» ComField’s
purchasing power will reduce the cost of routine supplies and
services.
» Local
supplies are encouraged to eliminate costly overhead of large
corporate providers.
Managing Corporation Staff
Staff turnover is costly and inconvenient to the owners. ComField works to reduce risk by:
» Providing a
Monthly Personnel Report included employee evaluations and
development focus.
»
Recommending behavioral changes according to the Ontario Labour
Relations Act and Employment Standards Act to increase
productivity.
» Staff
retention through up-to-date job descriptions and annual
performance reviews with realistic recommendations for your
corporation.
» Arranging
for timely replacement of staff when they are scheduled off or
unable to meet the daily staff requirements.
Security
Security is key to the comfort of and confidence of the owners/renters. ComField’s service includes:
» Reviewing
Standing Orders on a daily basis
» Security
systems such as CCTV, computer access card system
» Reviewing
breaches of security on a daily basis and adjusting the security
response
»
Professional security and parking patrols can be arranged and
maintained.
» Monitoring
entry to units in accordance with the Condominium Act 1998.
» Execute
fire drills according to the Ontario Fire Code.
» Securing
duplicate keys in locked cabinets.
» Encouraging
the community to be aware of the activities at the property and
to report unusual incidents.
Emergency On-Call Response
» ComField
Representatives can be reached on a 24-hour/7-day basis.
» All
Building Staff is updated regularly on emergency procedures.
» Emergency
On-Call log is provided to all after hours emergency staff for
quick and clear response.
Board Meetings
Meetings are supported by the Property Manager to set clear and timely deadlines; the process is facilitated by:
» Providing a
clear, concise Management Report that is action oriented.
» Information
is provided to enhance decisions, not to confuse or prolong the
process.
»
Understanding that Board members are volunteers whose time is
precious and must be respected as such.
» Reports,
information must be reported in advance of decision with time
for further investigation.
» The AGM
process must be started well in advance of the meeting date to
ensure the important participation of the owners.
Thank you!
...for taking the time to get to know ComField. Please call us if you want to know more.




